Yes, we exclusively offer shipping services to customers within Pakistan.
Frequently Asked Questions
Which specific cities in Pakistan does your shipping service cover?
We provide shipping services to all cities across Pakistan.
What are the applicable charges for shipping within Pakistan?
We are pleased to provide complimentary shipping for all orders within Pakistan.
Is it possible to track the status and location of an order once it has been placed?
Certainly, we understand the importance of tracking your order. You will receive timely updates at every stage of your order, from placement to dispatch and delivery. Upon receiving your delivery confirmation emails, you will find a tracking reference that enables you to monitor the progress of your order online.
How can a customer cancel an order, and what is the procedure for doing so?
While there is a short window between placing your order and our processing it, if you get in touch with us immediately after ordering, you can email us at info@theaddaxshop.com or send a WhatsApp message with your order number to 0333-4738059. This prompt action may allow us to cancel your order before processing. If the order has been processed, we will dispatch it, and you can choose to return it to us upon receipt, if desired. We are dedicated to ensuring a seamless shopping experience for our valued customers in Pakistan. If you have any further inquiries or require assistance, please do not hesitate to reach out to our customer support team.